Get elp, one key away.

Before

Support todayyesterday.

  1. “It doesn't work.” — the entire ticket.

    what doesn't? → explain it together
  2. “Could you send us a screenshot?”

    see the controls, with your permission ✓
  3. “Have you tried turning it off and on again?”

    try → verify → escalate
  4. More emails. More waiting. Less confidence.

    one guided conversation

How it works

From “I'm stuck” to “I get it”, with you in control.

  1. 01

    Ask

    Say what you need. “I'm a new sales rep — show me how to schedule a follow-up on Acme for Friday.”

  2. 02

    Follow

    Hear a short explanation and see which control to use. One instruction at a time.

  3. 03

    Act

    You click and type in your app. H Companion guides you as the screen changes. You can stop the coaching at any time.

  4. 04

    Check

    Review the visible result together. Tell the companion whether the task worked and the help was useful.

    “done” ≠ done → check it!
  5. 05

    Escalate

    Still blocked? Share the goal, what was tried and your feedback so support can understand where you need help.

Control by design

You trigger it

No background watching. It starts when you ask, and only on what you approved.

Stop, anytime

End the current coaching task with a button or a spoken command. You decide when to ask for help again.

Your screenshots, your call

Support only sees the screenshots you agreed to share. Facts, claims and guesses stay labelled.

Pricing concept · hackathon demo

Pay for ticketsfixes, not for hope.

Illustrative plans and prices. This prototype does not offer subscriptions or accept payments.

Starter

€0/ month

  • 25 guided sessions a month
  • Step-by-step help in your software
  • Feedback for support
Explore the demo

Session pack

€79one-time

  • 100 guided sessions
  • Outcome checks and human feedback
  • A one-time plan concept
Explore the demo

Built for software teams exploring better onboarding and support. The hackathon prototype is being tested with real users.

Prototype ✓ — learning with users